At Cheap Maisonza Store, we combine effortless style with thoughtful service. Whether you’re selecting a Zimmermann-inspired dress for a special occasion or adding Caroline Bramlett jewelry to your everyday collection, we want your experience to be as refined as our pieces.

Shipping Information

Order Processing

We carefully prepare each order within 1-2 business days of purchase. During peak seasons or sales (like our After Easter Sale), processing may take slightly longer.

Shipping Options

We offer two shipping methods to accommodate your needs:

  • Standard Shipping ($12.95) via DHL or FedEx
    • Delivery within 10-15 business days after shipment
    • Best for urgent orders or delicate items like Devon Liedtke accessories
  • Free Shipping (orders over $50) via EMS
    • Delivery within 15-25 business days after shipment
    • Ideal for non-urgent purchases like Coffee Table Books or Blue & White home accents

Global Note: We ship worldwide (excluding some Asian regions and remote areas). For specific country restrictions, please contact our Style Advisors.

Returns & Exchanges

Our return policy reflects the care we put into curating our collections—from Amanda Vaughan collaborations to statement pieces by Darby Clark.

Return Policy Overview

  • 15-day return window from delivery date
  • Items must be in original condition with tags attached
  • Return shipping costs are the customer’s responsibility

Non-Returnable Items

To maintain quality standards, these items cannot be returned:

  • Final sale items marked “After Easter Sale” or “Cool-Girl Bride”
  • Personalized Amanda Vaughan collaborations
  • Coffee Table Books with visible wear
  • Beauty products with removed hygiene seals
  • Belts with removed tags or hygiene seals

How to Initiate a Return

  1. Contact Us within 15 days at [email protected] with your order number and items for return
  2. Wait for Approval – Our team responds within 48 hours with return authorization
  3. Package Securely – Use original packaging, especially for delicate items like Caroline Bramlett jewelry
  4. Ship to: 621 Bernardo Street, AUSTIN, US 55912

Exchange Process

For exchanges of Apparel or Bags in different sizes/colors:

  1. Follow the standard return process above
  2. Include a note specifying your desired exchange item from our current collection
  3. We’ll process once received and ship your new item with care

Refund Information

Once we receive and inspect your return:

  • Credit Card/PayPal: Refunds process within 5-7 business days (bank processing times vary)
  • Original Payment Method: Funds return to your Visa, MasterCard, JCB, or PayPal account
  • Store Credit: Available immediately for future purchases of Agee Leinberry or Courtney Grow pieces

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Maisonza Team,

I would like to return the following item(s) from my order #[Your Order Number]:

  • [Item Name] from [Designer/Collection, e.g., Caroline Bramlett]
  • Size/Color: [If applicable]
  • Reason for return: [Optional]

Please advise next steps for my [exchange/refund] request.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Date]

Need Assistance?

Our Style Advisors are available at [email protected] to help with:

  • Selecting the perfect size in Activewear or Denim before purchase
  • Questions about returning Designer pieces or Best Sellers items
  • International return shipping rates for Birthday collection items

We’re here to help with the same attention to detail we apply to curating our COLOR SHOPS and seasonal collections.